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Frequently asked questions

  • 16Can pregnant women use the PARAFE system ?

    Yes.

  • 17Can passengers use PARAFE with their national identity card ?

    No, not even in cases where the destination country requires only a national identity card to cross its borders. This document does not allow passengers to use the airlock gate, which requires them to insert their registered passport in the terminal.

  • 18If any passengers have changed their passport, what should they do ?

    They should return to the registration lounge with their new passport, and the information will be registered by a police officer.

  • 19If any passengers have had their passport stolen, what should they do ?

    If they are registered on the PARAFE system, they can place a stop on registration. So, any attempt by another person to cross the border is not possible.

    In any case, if the passport fails to be authenticated by the biometric data, it cannot be used fraudulently by another person.

  • 20If a passenger’s passport is out of date, what should they do ?

    To be registered and to be able to use the PARAFE airlock gate, passengers must have a current passport which is valid for at least 6 months after departure.

    They should therefore go to the registration lounge with their extended passport or new passport.

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